Less is More: Minimize Content and Maximize Outcome

This session covers the concept of minimization while authoring content. In the age of mobile and 20-seconds attention span, authoring methodologies must change from pages of concept-driven and detailed reference information to crisp and lean instructions and troubleshooting tips. The documentation must provide the right information to the target audience at the right time, thereby enhancing the user experience. This session will help the audience to question and re-imagine their current authoring methodologies, and re-model the information structure to enhance the information consumption.