Documentation Strategy at Automation Anywhere: Slowing Down to Speed Up

Learn how the Automation Anywhere Documentation Team built a content strategy from virtually nothing. In less than 18 months, the team: - Grew from 2 team members to 20 - Adopted a new authoring infrastructure, migrated content to DITA, and implemented a documentation toolchain with versioning and automated build servers - Defined a taxonomy, established new content standards, and introduced (developmental) editing - Established and refined team processes to develop high quality content, and provide a fantastic experience to Automation Anywhere users - Overcame obstacles along the journey.